Press Inbox
Media Team: [email protected]
From 10:00 AM to 6:00 PM
ok game support: media and press contact
Media team across Dhaka and all of Bangladesh responds quickly; with ok game support you will receive press note, brand information, and contact details all together.
Download APK Help Q&A
ok game Official Support Card
Direct contact for press or media questions; ok game support usually responds within business days, and urgent notes are checked first.
Hotline
+880 2 5555 0101
Within 30 minutes of calling the Dhaka office
Response time
1 business day
Same-day reply in the press note
ok game Help Center steps
Going to the correct section speeds things up; ok game Help, ok game Contact, and ok game Login together reduce mistakes
01 / Choose Topic
Separate media, account, or app issues
02 / Get the correct address
[email protected] or send to the support line
03 / Send a short message
Write what you need in one line, and attach a screenshot
Media Resources
Reporters request three types of files first: brand, visuals, and team information all in one place
Press Kit
Logo, short bio, and brand identity in one file
- PNG and SVG
- Usage Instructions
- One-page Profile
Brand Asset
Sized files for social posts and news coverage
- Banner Size
- App Screen
- Color Guide
Executive Bio
Senior team brief and areas of work
- Name and Title
- Work summary
- Quote Permission
Two general contact methods
Non-media questions also go on a separate line; for questions about bKash, Nagad, or Rocket, the Accounts team will handle
Account Support
Login, password, and profile setup
Write to [email protected]
Technical Help
If APK won't open, check version
Easier to install on Android 8+ phones
Messages from Dhaka, Chattogram, and Sylhet with location will speed things up; for questions about bKash or Rocket, please provide the transaction ID
Three questions for media coverage
Reporters usually want to know three topics first; you can directly use the answers below
What kind of information do you
Press notes, brand visuals, and approved quotes
How long does an urgent request take?
If you write the correct subject, you will get a reply within 1
Can I get social post images?
Yes, assets in specific sizes are provided separately
For more help ok game Login Or Help Q&A See, sending a short message to the ok game Support line gets things started
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If all contacts are fine, download APK, open ok game App and start work
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